Where can I get replacement parts for a Regency fireplace or stove?
In Arden, the classic Regency job is turning a tired 1980s open masonry fireplace in Royal Pines or Skyland into a real heater with a sealed insert. On the natural-gas mains here, that is licensed gas work, and as your authorized dealer we source every genuine OEM part from the factory line. We diagnose before quoting.
Drafty open fireboxes, sealed and heating
Those 1980s-and-90s open masonry fireplaces around Royal Pines, Skyland, and Glenn Bridge pull warm room air straight up the flue; they lose more heat than they make. A sealed Regency insert with a correctly sized liner reverses that, sealing the opening and pushing real heat back into the room. The parts that follow are the insert's, whether valves and ignition on a gas insert or gaskets, firebrick, and glass on a wood one, clean modern components instead of a leaky old box that never held heat.
On the mains, and licensed
Arden runs on natural-gas mains, so a gas Regency insert is a direct-vent, millivolt or IPI unit: sealed combustion, safe in tight rooms, no chimney required. Installing or converting it is licensed work, since a furniture showroom can sell you the firebox but legally cannot connect the fuel in North Carolina. We permit with Buncombe County, meet the inspector, and pressure-test the line.
Because Skyland and Royal Pines are close in, a service call here is quick and we bring the common Regency parts, so most repairs are same-day. We give a straight repair-versus-replace read on a tired old unit rather than pushing the bigger job, and every install and repair carries the manufacturer's warranty plus our own workmanship guarantee. Biltmore Park's offices and retail also run gas fireplaces we service on the same licensed footing, and a 24/7 line covers a cold-snap no-heat call.
Genuine parts, fifteen minutes out
OEM parts keep the manufacturer's warranty intact and one shop accountable for the whole job rather than a showroom and a handyman pointing at each other. Arden is a short run south, so common Regency parts ride the truck and most repairs close same-day. Call (828) 545-0525.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.