Where can I get replacement parts for a Regency fireplace or stove?

Cold mornings, hard-starting pilots

The Swannanoa Valley traps cold air, and Black Mountain mornings run 10 to 15 degrees colder than Asheville's. A cold flue and a cold appliance make a gas Regency harder to light, and the usual culprit is not the valve but a pilot or ignition module fouled over the off-season. We clean and test before we ever quote a part, and because you are on the natural-gas mains here, most units are straightforward millivolt or IPI systems. A millivolt Regency also keeps throwing heat when the power drops, which counts for a lot in a valley that loses its grid in winter storms.

Montreat's damp, shaded houses

Up in Montreat, heavily wooded lots keep homes cool, shaded, and moisture-prone, which is rough on metal parts: rusting dampers, corroding snap-discs, and gaskets that give out early. On a wood Regency, damp air means firebrick and door gaskets need a closer eye. Genuine OEM parts keep the manufacturer's warranty intact and the burn clean, and catching corrosion on a fall service beats a mid-winter no-heat call.

Black Mountain is one of our most-served communities, so we know these homes and keep the common Regency parts stocked for them. On the honest side, we would rather quote you a cleaning than a new valve, and we give a straight repair-versus-replace read on an older unit instead of pushing the bigger sale. Every fix is backed by the manufacturer's warranty and our own workmanship guarantee, and a 24/7 line covers a winter no-heat call.

Licensed, permitted, quick

Every gas repair here is licensed work, since a showroom legally cannot connect fuel in North Carolina, so we permit with Buncombe County and pressure-test. Fifteen minutes out, with common parts on the truck, most repairs finish in one visit. Call (828) 545-0525.