Where can I get replacement parts for a Regency fireplace or stove?
In Canton, flood recovery shapes a lot of our Regency parts work. Water-damaged gas valves and controls along the Pigeon River often need full replacement, not just a cleaning, and as your authorized Regency dealer we source those genuine OEM components from the factory line. We diagnose and, critically, inspect the gas connections first.
Water-damaged gas parts get replaced, not cleaned
Canton's floods left hearths and gas appliances soaked, and a submerged gas Regency is a different repair than a fussy pilot. Water corrodes valves, gas control modules, and wiring in ways that do not safely wipe clean, so those parts get replaced with genuine OEM components, and the gas connections themselves get inspected and pressure-tested before the unit ever relights. That inspection is not optional here; it is the safety step that matters most after flooding, and it is the whole reason this stays licensed work rather than a do-it-yourself relight.
Valley damp keeps working on the metal
Even away from the flood line, Canton's valley-floor fog and morning damp rust dampers and chimney caps earlier than you would expect. On a wood Regency that means keeping ahead of gaskets and firebrick; on a gas unit, watching the snap-disc and igniter for corrosion. Genuine OEM parts keep both the warranty and the clean burn intact, and a fall service catches the rust before the first cold snap does.
Rebuilding a flood-hit home is the right moment to choose a hearth that heats without the grid, and a wood Regency or a millivolt gas unit does exactly that, which matters in a valley that has learned how long the power can stay out. We stock the common parts, quote the fault upfront with no mystery charges, and back every repair with the manufacturer's warranty plus our own workmanship guarantee. Most repairs still close in a single visit, and a 24/7 line covers a winter no-heat call.
Licensed hands on the gas, twenty minutes out
Reconnecting a flood-affected gas line is licensed work that a handyman legally cannot do in North Carolina. We permit with Haywood County, pressure-test, and finish most repairs in a single visit with the common parts we carry. Call (828) 545-0525.
Fireplace help in Canton
We install and service fireplaces throughout Canton and the rest of Haywood County — just 20 minutes west from our Asheville-area showroom.