Where can I get replacement parts for a Regency fireplace or stove?
Fletcher sits right on the natural-gas mains, so most Regency units here are straightforward NG systems, and parts come through us as your authorized dealer, genuine OEM from the factory line. Between aging 1990s subdivision fireplaces and the I-26 corridor's commercial spaces, we diagnose first and fit the exact component that failed.
1990s builder-grade units, now aging out
Fletcher's 1990s subdivisions came with builder-grade gas fireplaces, and thirty years on, those are the units calling for parts: worn thermopiles, tired blowers, failing ignition modules, and pilots fouled over years of off-seasons. Many owners use a repair as the moment to step up to a better Regency. When they would rather keep the existing unit, genuine OEM parts bring it back to spec and hold the warranty, and we will give you the honest repair-versus-replace math rather than steer you to the bigger sale.
Commercial demand along I-26
The airport corridor's commercial and new-construction demand runs higher here than in the surrounding residential towns, and commercial gas fireplaces get used harder and inspected more strictly. On the gas mains, that work is licensed and permitted, since a general contractor legally cannot connect the fuel in North Carolina. We pull the permit with Henderson County, meet the inspector, and pressure-test every line.
Because the corridor mixes homes and businesses, we handle both on the natural-gas mains here, and a commercial unit gets the same licensed permit-and-inspect treatment as a subdivision fireplace. We stock the common Regency parts, quote the fault upfront, and back every repair with the manufacturer's warranty plus our own workmanship guarantee. The Regency City and Horizon series suit the clean-lined newer builds, and when a 1990s unit is truly done we can replace it without reworking the whole wall. A 24/7 line covers a winter no-heat call.
Twenty minutes south, done in one visit
We carry the common Regency parts, so most Fletcher repairs, residential or commercial, finish in a single trip rather than a parts-order wait. Book at (828) 545-0525, ideally in late summer before the heating season starts.
Fireplace help in Fletcher
We install and service fireplaces throughout Fletcher and the rest of Henderson County — just 20 minutes south from our Asheville-area showroom.