Where can I get replacement parts for a Regency fireplace or stove?
In Hendersonville, genuine Regency parts come through us as your authorized dealer, with no third-party guessing. Whether it is a quiet sealed gas unit in a Spartanburg Highway subdivision or an insert in a Main Street home, we source OEM valves, ignition parts, and gaskets from the factory channel and diagnose before we quote.
Built for a quiet, low-maintenance hearth
Hendersonville's retirement community tends to run sealed, direct-vent gas Regency units, chosen for exactly the reasons that matter when you are not climbing on a roof: flip-a-switch operation and few moving parts. When one does act up, it is usually a thermopile, an ignition module, or a pilot assembly, and the OEM replacement keeps the manufacturer's warranty intact where an off-brand substitute can quietly void it. Because these owners often bought the fireplace for peace of mind, we keep genuine Regency parts moving so a dead thermopile is a quick swap rather than a season without heat.
Clay soil, old masonry, and Henderson County permits
Henderson County's clay-heavy soil settles foundations and stresses older masonry chimneys, so a fair number of Main Street and Laurel Park homes convert a tired open fireplace to a sealed Regency insert. That is licensed gas work: we pull the permit with Henderson County, meet the inspector, and pressure-test the line. A showroom or handyman legally cannot connect the fuel in North Carolina, and unpermitted gas work can quietly jeopardize a home sale or an insurance claim, which is not a corner worth cutting on a retirement house.
The Regency City and Horizon series suit these low-key living rooms, and when an older sealed unit finally ages out we match a replacement to the existing opening rather than rebuilding the wall. Every repair carries the manufacturer's warranty plus our own workmanship guarantee.
A short run south
We are 25 minutes south of our Asheville shop, so common Regency parts ride the truck and most Hendersonville repairs finish in one visit. The diagnostic fee is quoted before we start, with no mystery charges, and most faults here turn out to be a small, affordable part. Book at (828) 545-0525, ideally in late summer before the valley evenings turn cold.
Fireplace help in Hendersonville
We install and service fireplaces throughout Hendersonville and the rest of Henderson County — just 25 minutes south from our Asheville-area showroom.