Where do I get replacement parts for a Superior fireplace?
For Mars Hill, Superior parts come through us, and the town splits two ways. University-area rentals favor easy-use gas units — valves, remote receivers, pilots — while rural Spring Creek and Gabriels Creek homes run propane or wood. Bring the model and serial and we'll match the right fuel-specific part. Call (828) 545-0525.
Campus gas, country propane and wood
Around Mars Hill University, the rental housing leans on simple, flip-a-switch gas fireplaces, so those Superior repairs are remote receivers, thermopiles, pilot assemblies, and valves — current, widely stocked parts that source quickly, even on a unit a decade or two old. Out in the Spring Creek and Gabriels Creek valleys it's propane or straight wood, where a Superior WRT box wants firebrick, refractory, and dampers, and an LP-set gas unit needs an orifice and ODS sensor matched to propane, not natural gas. We confirm which off the rating plate before ordering, because those fuel-specific parts are not interchangeable and a wrong one soots the unit.
One of the colder corners, Madison permits
Mars Hill is one of the colder spots we serve, so gas units cycle hard through the academic year and wear their blowers and ignition components faster than a milder town. Whenever a parts repair crosses into gas-line or venting territory, the permit runs through Madison County and we meet the inspector on site. We're 30 minutes north of the Emma Road showroom — give us the model and serial ahead of time and we come loaded with the common components to close it in one visit. Call (828) 545-0525.
Fireplace help in Mars Hill
We install and service fireplaces throughout Mars Hill and the rest of Madison County — just 30 minutes north from our Asheville-area showroom.