Will a fireplace showroom sell me just the unit without installation?
No — we sell installed fireplaces, not boxes to carry out. Steady Flame is a showroom-and-install company: you see the units here, we assess your home, and we deliver and install them correctly. There's a real reason. In North Carolina, connecting any fireplace to gas is licensed work, and both the manufacturer's warranty and ours ride on a proper, permitted install.
We Sell Installed Fireplaces, Not Boxes
Steady Flame is a showroom-and-install company, not a retail counter — you won't walk out of Emma Road carrying a firebox. You come in, see the units lit, we assess your home, and we deliver and install the one that fits.
That model isn't us being difficult; it's the only way we can stand behind the result. A fireplace is a fuel-burning appliance, and how it's installed determines whether it's safe, efficient, and warrantied — which isn't something we can control once it leaves on someone else's truck.
In North Carolina, the Install Is Licensed Work
Here's the legal reality that shapes everything. Connecting a fireplace to gas — running or extending the line, setting the regulator, pressure-testing — is licensed work in this state. A furniture showroom or a mason can sell you a beautiful firebox, but they legally can't connect it to fuel.
We can, and we permit and pressure-test every line we run, then meet the county inspector — Buncombe, Henderson, Haywood, or Transylvania. Selling you the appliance and the install as one job is how the permit, the pressure test, and the sign-off all line up under one accountable company.
Warranty and Safety Ride on It
There's a warranty angle too. Manufacturers can deny claims on units that weren't installed by a qualified contractor, so an appliance you self-installed could lose its factory coverage before it's ever lit.
Bundling the unit with our installation keeps both the manufacturer's warranty and our own workmanship guarantee intact — one company owns the appliance, the venting, the gas line, the permit, and the result. If a self-install was what you were hoping for, we understand, but we'd rather do it right than hand off the risky part. Call (828) 545-0525 for a free quote on the unit installed.
Related questions
- Can I see fireplaces burning in a showroom before I buy?
- Can a fireplace dealer special-order a model that isn't in the showroom?
- Why won't many fireplace dealers install units bought online?
- Can I buy a fireplace online and hire a local dealer to install it?
- What are the advantages of buying from a local fireplace dealer instead of online?
- Is Napoleon a good fireplace brand?
Still deciding? Talk to a real installer.
Free assessments across Western North Carolina — no pressure, straight answers.