Can a fireplace dealer special-order a model that isn't in the showroom?
Yes, and in Arden it's usually about turning a drafty fireplace into a real heater. Royal Pines and Skyland homes from the 1980s and '90s have open masonry fireboxes that pull heat out of the room — and a sealed insert ordered to fit yours fixes that. We spec the exact model and install it.
From Open Firebox to Ordered Insert
Arden's established Royal Pines and Skyland neighborhoods are full of open masonry fireplaces that look nice and lose heat — an open hearth can actually run a net heat loss. The upgrade is a sealed insert, and because every original opening is a little different, the right insert is measured and ordered to fit rather than pulled off a floor.
Inserts commonly run seventy percent efficient or better, a world apart from an open box. We measure during a free in-home visit, spec the model and size, and order it with a correctly sized liner.
Gas-Main Options and the Buncombe Permit
Arden sits on the natural-gas main, so a gas insert with a realistic log set is an easy path to real heat and flame at the flip of a switch — no hauling wood, no cold-start smoke. If you'd rather stay wood, we can order an EPA-certified wood insert instead.
You're about fifteen minutes south of the showroom, so comparing units in person is easy. We pull the Buncombe County permit, pressure-test the line, and meet the inspector. Call (828) 545-0525.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.
Related questions
- Will a fireplace showroom sell me just the unit without installation?
- Can I see fireplaces burning in a showroom before I buy?
- Why don't premium brands like Mendota or Valor list their prices online?
- Why do fireplace dealers only carry certain brands?
- What should I do if there's no local dealer for the fireplace brand I want?