Can a fireplace dealer special-order a model that isn't in the showroom?
Yes. Black Mountain sits in a valley where inversions leave mornings ten to fifteen degrees colder than Asheville, so the model you want is often a serious heater rather than the decorative unit on a floor. If one of our eleven lines builds it, we spec it for your room and order it in.
Cold Valley, Real Output
The Swannanoa Valley pools cold air, and Montreat's heavily wooded lots keep houses shaded and cool well past the calendar — so a Black Mountain room asks more of a fireplace than a downtown Asheville living room does. The output you need may not be the size sitting on our floor, and that's exactly what a special order solves.
We come out first, measure, and figure the heat the room actually wants, then order the model and size to match — a Kozy Heat or Valor built to hold a room warm, or a clean-face gas unit if that's the look. You're on the natural-gas main here, which keeps the options wide.
Close to the Showroom, Straight to Your Inspector
You're only about fifteen minutes east of Emma Rd, so comparing units in person before you order is easy — walk the floor, pick the flame you like, and we'll bring the right one out. Being in Buncombe County, your permit and inspection run through the same office we work with daily.
We place the order, run and pressure-test the gas line, pull the permit, and meet the inspector — one accountable company from spec to sign-off. Call (828) 545-0525 to get the model you want, not just the one on display.
Fireplace help in Black Mountain
We install and service fireplaces throughout Black Mountain and the rest of Buncombe County — just 15 minutes east from our Asheville-area showroom.
Related questions
- Will a fireplace showroom sell me just the unit without installation?
- Can I see fireplaces burning in a showroom before I buy?
- Why don't premium brands like Mendota or Valor list their prices online?
- Why do fireplace dealers only carry certain brands?
- What should I do if there's no local dealer for the fireplace brand I want?