Can a fireplace dealer special-order a model that isn't in the showroom?
Yes, and Flat Rock's historic homes make it almost necessary. Many date to the 1800s with oversized open masonry fireplaces and aging clay flue liners — dimensions a floor display won't match. A sealed insert ordered to fit your original opening keeps the character and kills the draft, and we spec and install exactly that.
Ordered to an Original Opening
Flat Rock's 1800s homes came with fireboxes far larger than anything a modern showroom keeps on display, and their old open hearths pull cold-air drafts straight into the room. The fix is a sealed insert measured to your specific opening and ordered in — there's no standard floor unit that drops into a nineteenth-century masonry firebox.
We measure during a free in-home visit, look at the condition of the aging clay flue liner, and spec an insert with a correctly sized liner so it drafts and burns properly. The historic look stays; the draft and the heat loss go.
Preserving Character on the Natural-Gas Main
Flat Rock runs on the natural-gas main, which keeps your options wide — a sealed gas insert with a realistic log set can sit inside that original surround, look right at home, and actually throw heat. If you'd rather keep it wood, we can order an EPA-certified wood insert instead.
Either way we handle the Henderson County permit and inspection, about thirty minutes south of the showroom, and back the work with our workmanship guarantee. Call (828) 545-0525 to protect the home's character and finally fix the draft.
Fireplace help in Flat Rock
We install and service fireplaces throughout Flat Rock and the rest of Henderson County — just 30 minutes south from our Asheville-area showroom.
Related questions
- Will a fireplace showroom sell me just the unit without installation?
- Can I see fireplaces burning in a showroom before I buy?
- Why don't premium brands like Mendota or Valor list their prices online?
- Why do fireplace dealers only carry certain brands?
- What should I do if there's no local dealer for the fireplace brand I want?