Can a fireplace dealer special-order a model that isn't in the showroom?
Yes. Mars Hill splits between easy-use rentals near the university and rural Spring Creek and Gabriels Creek homes on propane or wood — and each wants a different model than the one on our floor. We spec the right unit for the household and the fuel, order it in, and pull the Madison County permit.
Two Households, Two Orders
Around Mars Hill University the demand runs toward simple gas fireplaces a tenant can operate with a switch and nothing else — durable, low-fuss, ordered for reliability. Out in the Spring Creek and Gabriels Creek valleys, homes lean on propane and wood, and the right unit there is a heater built for real cold.
Neither is guaranteed to be the model or size on our floor, so we spec it to the specific home during a free in-home visit and order the exact unit — sealed gas for the rental, a propane-country or wood model for the valley.
Propane Spec at Elevation
Mars Hill sits among Madison County's colder spots, and its rural homes often run propane — which burns hotter than natural gas and needs different orifices and pressures. A special order gets set up for LP so it burns clean instead of sooting, with the regulator and piping handled and the tank coordinated through your supplier.
We're about thirty minutes north, pull the Madison County permit, and meet the inspector on the line we run and pressure-test. Call (828) 545-0525 to start with the model you actually want.
Fireplace help in Mars Hill
We install and service fireplaces throughout Mars Hill and the rest of Madison County — just 30 minutes north from our Asheville-area showroom.
Related questions
- Will a fireplace showroom sell me just the unit without installation?
- Can I see fireplaces burning in a showroom before I buy?
- Why don't premium brands like Mendota or Valor list their prices online?
- Why do fireplace dealers only carry certain brands?
- What should I do if there's no local dealer for the fireplace brand I want?

