Can a fireplace dealer special-order a model that isn't in the showroom?
Yes, and in Mills River the special order is often an outdoor one. This open farm-and-forest valley is built for gas fire pits and outdoor fireplaces, and the exact unit — like Napoleon's Uptown square fire pit — usually comes in as a special order rather than sitting on our floor. We spec it for propane and install it.
Outdoor Features Are Made to Order
Mills River's large lots and open valley make it prime ground for outdoor fire — fire pits, patio fireplaces, permanent gas patio heaters — and outdoor features almost always come in as special orders, spec'd to your space rather than pulled off a showroom floor. Plan them in late spring, before entertaining season.
Many rural Mills River homes run propane, so we order or convert the unit to LP with the correct orifices and set up the regulator and piping — the tank itself coordinated with your supplier. We run a buried, outdoor-rated gas line where the layout calls for it and handle the appliance side while your builder handles the hardscape.
Indoor Orders and the Henderson Permit
Indoors, the same principle holds: the model you want, in the size and front your room needs, is often deeper in the catalog than the floor. We measure during a free in-home visit and order the exact unit, whether that's a sealed gas fireplace or an insert.
Mills River sits in Henderson County, so we pull the permit there, pressure-test the line, and meet the inspector. Call (828) 545-0525 to plan it out.
Fireplace help in Mills River
We install and service fireplaces throughout Mills River and the rest of Henderson County — just 25 minutes south from our Asheville-area showroom.
Related questions
- Will a fireplace showroom sell me just the unit without installation?
- Can I see fireplaces burning in a showroom before I buy?
- Why don't premium brands like Mendota or Valor list their prices online?
- Why do fireplace dealers only carry certain brands?
- What should I do if there's no local dealer for the fireplace brand I want?

