Can a fireplace dealer special-order a model that isn't in the showroom?
Yes, and Swannanoa's rebuilding is the perfect time for it. As storm-damaged homes come back, owners can order exactly the right fireplace or stove instead of matching a floor display — often with backup heat in mind. We spec the model to the rebuilt space, order it in, and pull the Buncombe County permit.
Build It Right the First Time
Swannanoa saw real storm damage, and the rebuilds and renovations underway are a clean opportunity — when the wall's open, you can order the exact fireplace or stove you want, spec'd into the framing, rather than working around a unit that happened to be on a floor. Grovemont's 1940s-to-'60s homes often trade an original masonry firebox for a sealed insert.
We come out, look at the rebuild, and order the model, size, and front that fits. You're on the natural-gas main here, which keeps the options open.
Ordering for the Next Outage
After days without power across the valley, a lot of Swannanoa owners want heat that doesn't depend on the grid — and that steers the order toward millivolt or battery-backup gas ignition, or a wood unit that needs no electricity at all. Those specific models rarely sit on a floor in the right size.
River-valley fog, cold-air pooling, and damp air here are hard on masonry, so we spec venting to suit, pull the Buncombe County permit, and meet the inspector — about fifteen minutes east of the showroom. Call (828) 545-0525.
Fireplace help in Swannanoa
We install and service fireplaces throughout Swannanoa and the rest of Buncombe County — just 15 minutes east from our Asheville-area showroom.
Related questions
- Will a fireplace showroom sell me just the unit without installation?
- Can I see fireplaces burning in a showroom before I buy?
- Why don't premium brands like Mendota or Valor list their prices online?
- Why do fireplace dealers only carry certain brands?
- What should I do if there's no local dealer for the fireplace brand I want?

