Can a fireplace dealer special-order a model that isn't in the showroom?
Yes, and being an hour out in Jackson County changes nothing about it. What's on our Asheville floor is a fraction of what our eleven lines build — the exact model for your Sylva home almost always comes in as a special order. We spec it, order it, bring it out, and pull the Jackson County permit.
Distance Doesn't Limit the Catalog
Sylva is about fifty minutes west of our showroom, and some buyers assume that means a smaller menu. It doesn't. We special-order across all eleven lines regardless of where you are — we spec the model during a free in-home visit, place the order, and bring the unit out ourselves for installation.
Because we're already making the drive, we plan it right: measure, confirm your fuel — Sylva runs mixed, natural gas in parts, propane in others — and order the exact size and front so nothing has to be redone on a second trip.
Durable Orders for Hard-Used Homes
Sylva's student and rental housing near WCU gets used hard and maintained unevenly, so landlords often want a simple, durable sealed unit ordered for the long haul rather than a delicate showpiece. Historic Dillsboro homes, by contrast, want an insert sized to an older masonry opening.
The Tuckasegee valley's cold-air drainage and river moisture rust dampers and degrade flue liners fast, so we spec venting and liners to stand up to it, pull the Jackson County permit, and meet the inspector. Call (828) 545-0525.
Fireplace help in Sylva
We install and service fireplaces throughout Sylva and the rest of Jackson County — just 50 minutes west from our Asheville-area showroom.
Related questions
- Will a fireplace showroom sell me just the unit without installation?
- Can I see fireplaces burning in a showroom before I buy?
- Why don't premium brands like Mendota or Valor list their prices online?
- Why do fireplace dealers only carry certain brands?
- What should I do if there's no local dealer for the fireplace brand I want?