Where do I get replacement parts or glass for a Heat & Glo fireplace?
For Candler, we're the authorized Heat & Glo dealer 15 minutes east at 629 Emma Rd. Out in Hominy Valley, propane is the rule, so we match parts and sealed glass to your LP setup — OEM, keyed to your unit's model and serial number. Call (828) 545-0525 with the numbers off the tag.
Propane country, LP parts
Candler is propane country — the homes spread through Hominy Valley and up the Pisgah Highway largely run on LP rather than a gas main. A Heat & Glo on propane uses LP-specific orifices and valve settings, and dropping in a natural-gas part soots the glass and starves the flame.
When we bring a valve, orifice, or pilot assembly, it's matched to propane pressures and to your unit's model and serial number, sourced OEM from the factory — the mismatch you avoid is a second service call to re-do a part that never fit the fuel.
New subdivisions, upgrade-minded owners
Candler is one of Asheville's fastest-growing suburban edges, and a lot of the new subdivisions came with basic, decorative builder-grade fireboxes that owners outgrow within a few years. Hominy Valley's natural bowl also makes a clean-burning sealed appliance attractive for air quality, so upgrades to a real heat-producing Heat & Glo are common here.
When you repair or replace a sealed unit, the glass front is doing a combustion job, holding byproducts out of the room — we fit factory ceramic and the correct gasket, not a generic pane.
Fifteen minutes, Buncombe permits
Glass and blower work isn't permit-triggering; an LP-valve or gas-line repair is licensed work, permitted with Buncombe County and pressure-tested by a licensed gas contractor. At 15 minutes out, our techs carry common parts on the truck. Call (828) 545-0525.
Fireplace help in Candler
We install and service fireplaces throughout Candler and the rest of Buncombe County — just 15 minutes west from our Asheville-area showroom.