Where do I get replacement parts or glass for a Heat & Glo fireplace?
In Fairview, parts and glass come from us — the authorized Heat & Glo dealer 15 minutes west at 629 Emma Rd. This is propane country, so we match parts and sealed glass to your LP setup, sourced OEM by your unit's model and serial number. Call (828) 545-0525 with the numbers off the tag.
Propane on the wooded lots
Fairview is propane country — the large wooded lots up Cane Creek Valley, Garren Creek, and along the Charlotte Highway corridor run on LP, not a gas main. A Heat & Glo on propane uses LP-specific orifices and valve settings, and a natural-gas part in an LP unit soots the glass and burns poorly.
Every valve, orifice, or pilot we bring is matched to propane and to your model and serial number, sourced OEM from the factory — a mismatch on fuel is one of the more common reasons a repaired unit still runs wrong.
Wood-heat country, but the gas unit still needs parts
Wood heat is popular on Fairview's wooded lots, which means a Heat & Glo here is often the flip-a-switch counterpart to a stove — run daily through the cold months. That use wears igniters, thermopiles, and gaskets, and on a sealed direct-vent unit the glass front carries the combustion seal, keeping byproducts out of the room, so a crack or failed gasket is a function issue.
We fit factory ceramic and the correct gasket, seated right, and quote the part before any work begins.
Close by, Buncombe permits
Fifteen minutes from Emma Rd, our techs carry common Heat & Glo parts on the truck. Glass and blower work isn't permit-triggering; a propane-valve or fuel-line repair is licensed, permitted with Buncombe County, and pressure-tested by a licensed gas contractor. Call (828) 545-0525.
Fireplace help in Fairview
We install and service fireplaces throughout Fairview and the rest of Buncombe County — just 15 minutes east from our Asheville-area showroom.