Where do I get replacement parts or glass for a Heat & Glo fireplace?
For Fletcher, we're the authorized Heat & Glo dealer 20 minutes north at 629 Emma Rd. From airport-corridor businesses to 1990s subdivisions, we source OEM parts and sealed ceramic glass matched to your unit's model and serial number. Read us the numbers off the tag and call (828) 545-0525.
Commercial units run long hours
Fletcher's Airport Road corridor draws more commercial demand for gas fireplaces than the residential towns around it, and a Heat & Glo in a lobby, office, or business runs far more hours than one in a living room. That heavy duty cycle wears igniters, valves, and blowers faster, so commercial owners here call us for parts more often — and the fix is usually a small, affordable component quoted upfront, not a replacement.
The 1990s subdivisions and steady new I-26 corridor construction, meanwhile, mean a lot of Fletcher's residential units are relatively current models, so when glass cracks or a gasket fails, the OEM parts line up quickly against the serial number off the tag.
Sealed glass and Henderson County permits
On a direct-vent Heat & Glo the front glass is part of a sealed combustion system — it keeps byproducts out of the room — so a crack or a failed gasket is a function and safety issue, not just a look. We replace it with factory ceramic and the correct gasket, seated right, rather than a generic pane.
Glass and blower swaps don't need a permit; a gas-valve or fuel-line repair does, and we pull the Henderson County permit and pressure-test as a licensed gas contractor. Twenty minutes from Emma Rd, our techs carry the common parts on the truck. Call (828) 545-0525.
Fireplace help in Fletcher
We install and service fireplaces throughout Fletcher and the rest of Henderson County — just 20 minutes south from our Asheville-area showroom.