Where do I get replacement parts or glass for a Heat & Glo fireplace?
For Mills River, we're the authorized Heat & Glo dealer 25 minutes north at 629 Emma Rd. Many homes out here run on propane, so we match parts and sealed glass to your LP setup — OEM, keyed to your unit's model and serial number. Call (828) 545-0525 with the numbers off the tag.
LP on the rural large lots
Mills River's rural, large-lot properties around Horse Shoe, Banner Farm, and out toward Etowah largely run on propane rather than a gas main. A Heat & Glo on LP uses propane-specific orifices and valve settings, so the parts we bring are matched to that — put a natural-gas orifice in an LP unit and it soots the glass and burns poorly.
Give us the model and serial off the tag, and whether you're on propane, and we pull the right OEM component the first time instead of discovering the mismatch on-site.
Distance means we plan the part around the trip
At 25 minutes out across farmland and forest, we'd rather come once with the correct part than twice. That's why the serial number and a photo of the tag matter before we roll — the wrong valve, igniter, or glass won't seat, and a Heat & Glo front is a sealed combustion part, not a pane you swap generically.
We source the OEM glass and gasket from the factory, fit them so the seal holds, and quote the part upfront before any work begins.
Henderson County and the licensed line
Glass and blower work doesn't trigger a permit; a propane-valve or gas-line repair is licensed work, and we permit it with Henderson County, pressure-test, and meet the inspector as a licensed gas contractor. The open valley here is also ideal for outdoor gas features when you're ready. Call (828) 545-0525.
Fireplace help in Mills River
We install and service fireplaces throughout Mills River and the rest of Henderson County — just 25 minutes south from our Asheville-area showroom.