Will fireplace installers install a unit I bought somewhere else?
Around Mars Hill, we usually install the units we supply — and fuel is the first reason. The rural valleys out Spring Creek and Gabriels Creek run on propane or wood, and a fireplace bought online almost always ships set for natural gas. Wrong fuel means soot and weak heat. Already bought something? Call (828) 545-0525.
Rural fuel, campus convenience
Mars Hill splits two ways. Out in the Spring Creek and Gabriels Creek valleys, homes are on propane or heat with wood, and propane needs different orifices and pressures than the natural gas most online units assume. Near the university, the demand runs toward easy, sealed gas fireplaces that just light and warm a rental. Both cases want the appliance, the fuel setup, and the venting chosen together — which a self-supplied box can't guarantee.
When we supply and connect it, the unit is matched to your fuel and the line is pressure-tested. That connection is licensed work in North Carolina — we pull the local Madison County permit and meet the inspector.
Repair asks no questions
Service is fully open. We repair every major hearth brand around the university area, Forks of Ivy, and the outlying valleys — pilot, blower, sooty logs — whether we installed it or not.
So a fireplace already in the house is covered for tune-ups and repair. It's only new installs of outside-bought appliances where we're careful, since we'd be the ones connecting fuel. Thirty minutes north of the showroom — call (828) 545-0525.
Fireplace help in Mars Hill
We install and service fireplaces throughout Mars Hill and the rest of Madison County — just 30 minutes north from our Asheville-area showroom.
Related questions
- Is it OK to buy a fireplace online and hire someone local to install it?
- Should I buy a fireplace from a specialty showroom or a big-box store?
- Do fireplace stores install what they sell, or do I have to find my own installer?
- Does installing a fireplace myself void the warranty?
- Is the warranty different if I buy a fireplace online instead of from a dealer?