Will fireplace installers install a unit I bought somewhere else?
In Weaverville, most of our installs are units we supplied ourselves — and the building boom in Reems Creek is a good example of why. New-build owners sometimes try to save by sourcing a fireplace online, but a self-bought box plus our gas connection means no one owns the whole result. Already bought? Call (828) 545-0525.
New construction is where this bites
Reems Creek and the roads off Ox Creek are filling with new houses, and it's tempting to hand a builder an online-bought fireplace to drop in. The problem shows up later: the appliance warranty is the manufacturer's, the gas connection is ours, and if the unit was the wrong vent or fuel, the seams between those don't hold. We supply, connect, permit, and warranty as one job so there are no seams.
Older downtown Weaverville homes flip the scenario — original masonry fireboxes that are inefficient by today's standards and ready for a sealed insert. That insert has to be lined and sized to a specific chimney, which is measured on site, not chosen from a listing. And this north-facing valley warms slowly in spring, so the heat matters longer than you'd think.
Repair is open to everyone
None of this limits service. We repair every major hearth brand in Weaverville, new subdivision or old downtown alike — pilot won't hold, blower quit, sooty logs — whether we installed it or not.
It's only new installs of outside-bought appliances where we're careful, because extending a gas line is licensed work we have to stand behind. Fifteen minutes north of the showroom, tell us what you have and we'll give you a straight answer. Call (828) 545-0525.
Fireplace help in Weaverville
We install and service fireplaces throughout Weaverville and the rest of Buncombe County — just 15 minutes north from our Asheville-area showroom.
Related questions
- Is it OK to buy a fireplace online and hire someone local to install it?
- Should I buy a fireplace from a specialty showroom or a big-box store?
- Do fireplace stores install what they sell, or do I have to find my own installer?
- Does installing a fireplace myself void the warranty?
- Is the warranty different if I buy a fireplace online instead of from a dealer?