What does the whole process look like from showroom visit to finished installation?
In Arden the classic job is turning a tired, drafty open fireplace into a real heater — the 1980s and 90s homes in Royal Pines and Skyland lose warmth up the chimney, and a sealed insert fixes it. You start with a free assessment, get a written quote, deposit to order and pull the Buncombe County permit, then we install.
From heat-loser to heat-maker
An open masonry fireplace can actually run a net heat loss, pulling conditioned air out of the room and up the flue — exactly what a lot of Royal Pines and Skyland homes are doing. A sealed gas or wood insert with a correctly sized liner commonly runs 70 percent efficient or better. The assessment measures your firebox and checks the chimney before we recommend one.
The written quote covers the insert, liner, gas line, Buncombe permit, and labor — the appliance that heats your room, not the one with the biggest ticket.
Natural gas, and a job we do a lot
Arden is on the natural-gas mains, so tying an insert into gas is usually straightforward — a Napoleon Oakville X4 or a Kozy Heat Chaska 25L with a standard blower. On the wood side, a Regency insert gives overnight burns and grid-independent heat. Being 15 minutes south of the showroom, we keep the assessment, install, and inspection close together.
For Biltmore Park's retail and office spaces we handle the commercial side the same way.
Install day
We protect floors, run and pressure-test the line, set and vent the insert, and clean up. Most gas inserts go in within a day; a new liner or chimney work adds a day or two. The Buncombe inspector signs off the gas, then we light it with you. Manufacturer's warranty plus our workmanship guarantee — (828) 545-0525.
Fireplace help in Arden
We install and service fireplaces throughout Arden and the rest of Buncombe County — just 15 minutes south from our Asheville-area showroom.