What does the whole process look like from showroom visit to finished installation?
In Canton, recent flooding water-damaged a lot of hearths and gas appliances, so here the process often starts with inspection — we check whether a flooded gas connection is safe before anything else. Then it's a free assessment, a written quote, a deposit to order and pull the Haywood County permit, and install.
Flood-touched gas gets inspected first
Canton sits in the Pigeon River valley, and homes here took on water that damaged fireboxes, valves, and gas connections. A gas line or appliance that's been submerged can't just be relit — we inspect and pressure-test before we sign off on anything, and often the honest call is replacement, not repair. That's licensed gas work, and we permit it.
If you're rebuilding, the free assessment folds the new hearth into the plan; the quote covers appliance, venting, gas line, Haywood permit, and removal of the damaged unit.
Damp valley, mixed fuel
Valley-floor fog and dampness rust dampers and chimney caps earlier than most people expect, so we look closely at flue condition. Canton runs mixed fuel — natural gas in parts of town, propane elsewhere — and that decides the appliance and orifices. For a cold Haywood winter a Kozy Heat or a battery-backup Napoleon earns its place.
We're 20 minutes west of the Asheville showroom, so response and follow-up stay close.
Install and sign-off
On install day we protect floors, run and pressure-test the line, set the appliance and venting, and clean up. Gas jobs usually finish in a day, wood and chimney work in two to three. The Haywood inspector signs off the gas, then we light it with you and show you how it runs. Manufacturer's warranty plus our workmanship guarantee — (828) 545-0525.
Fireplace help in Canton
We install and service fireplaces throughout Canton and the rest of Haywood County — just 20 minutes west from our Asheville-area showroom.