What does the whole process look like from showroom visit to finished installation?
Around Mars Hill, university-area rentals want the simplest possible gas fireplace — flame at the flip of a switch, nothing for a tenant to fuss with — while rural Spring Creek and Gabriels Creek homes lean on propane or wood. Both follow one path: free assessment, written quote, deposit to order and pull the Madison County permit, then install.
Easy-use gas near campus
For rentals and academic-year households, we steer toward low-fuss direct-vent gas — a Napoleon Ascent 36 or a Heatilator Novus, controls a tenant can't get wrong, sealed combustion that's safe in a tight room. The assessment confirms the room, the venting path, and whether gas service reaches the address.
The quote covers appliance, venting, gas line, the Madison permit, and removal of any old unit — quoted upfront, no mystery charges.
Out in the valleys it's propane and wood
Spring Creek, Gabriels Creek, and Forks of Ivy homes generally run propane or heat with wood, and Mars Hill is one of the colder spots we serve, so heat output matters. For propane cabins a Kozy Heat Springfield 36 is a strong pick; for wood, a Regency stove or insert gives grid-independent heat. When the power drops, a hearth is what keeps the house warm.
We're 30 minutes north of the Asheville showroom.
Order, install, sign-off
After you approve the quote and leave a deposit, we order the appliance and pull the Madison permit; lead time depends on model and season, so commit ahead of the academic-year rush. On install day we set and pressure-test everything, the inspector signs off the gas, and we light it with you. Manufacturer's warranty plus our workmanship guarantee — (828) 545-0525.
Fireplace help in Mars Hill
We install and service fireplaces throughout Mars Hill and the rest of Madison County — just 30 minutes north from our Asheville-area showroom.